Concierge in Cusco & Machu Picchu
Machu Picchu is a ticket with a name, a circuit and an hour on it.
Entry is sold by circuit and by the hour. Since September 2026 each ticket is bought in the visitor's own name, paid in full, and cannot change name or date. The day is capped at 4,500 visitors, 5,600 on the Ministry of Culture's peak dates. And Cusco stands at 3,399 m.
Algoz is a protection house, and its concierge in Cusco runs as one brief: ticket, train, table, driver and, where the name needs one, officer. Tell us who is travelling and when. You receive a single written proposal, each service on its own line, under NDA from the first message.
- One coordinator for Cusco, the valley and the citadel, in your language
- The circuit and the hour chosen for your party, tickets in the passport names
- The valley before Cusco, the high places last
- The train, the carriage and the 8 kg bag rule settled in advance
- A licensed guide matched to the party
- Protection through licensed Peruvian partners, where the name needs it
Hiring a concierge in Cusco: the first questions.
What a concierge in Cusco does
Holds the named tickets, trains, hotels, tables, guides and drivers as one plan, with a second plan for the day the line stops.
Membership or a single journey
Client Access is free on application; annual tiers start with Guild at EUR 6,000 per year. A single journey is quoted to your brief.
How much notice we need
We ask for at least seven days. The official peak, 19 June to 2 November, is decided far earlier. Under 48 hours carries an urgency fee and is not guaranteed.
Why we ask for passports first
A ticket carries one name and one document number, and neither the name nor the date can change. So the party list comes first.
How altitude sets the order
The valley first, then the citadel, then Cusco, and anything above 4,000 m last. Planning, not medicine: see a travel-health clinic first.
Is protection included?
No. It is its own line, from USD 750 per day for one officer on twelve-hour cover. No weapon of any kind enters Machu Picchu. Elsewhere, armed cover is on request only, through licensed Peruvian agents and where Peruvian law allows it, with a minimum 30-day lead time for authorisation; it may be refused and costs more. See how close protection works.
Cusco concierge services.
Hotels, Casitas and Villas
The Plaza de las Nazarenas addresses, casitas and villas in the valley, Sanctuary Lodge by the entrance, Inkaterra Machu Picchu Pueblo and Sumaq in the town below.
Tickets and Guides
The circuit and the hour, tickets on the State platform in each traveller's name, and a licensed guide: an archaeologist or historian where the brief asks.
Trains and Carriages
The Hiram Bingham, Inca Rail's The Private, or a whole PeruRail carriage. Cases that may not board go by road.
Restaurants
MIL at Moray, and in Cusco Chicha, Cicciolina, MAP Café, Limo and Kion. If a table cannot be had, you hear it before you travel.
Altitude and Medical Planning
Rooms with added oxygen as the hotels state them, and the evacuation cover to carry. For a guest with a condition, see medical travel protection.
Protection and Drivers
Officers from licensed Peruvian partners; security-trained drivers priced as protection; chauffeurs and vehicles each quoted as their own line. See private drivers in Cusco.
Machu Picchu: the circuit, the hour and what cannot be bought
The site is walked on three circuits and ten routes. Circuit 1, the panoramic one, keeps to the high ground: Route 1-B is the Upper Terrace. Circuit 2, the classic, takes you through the citadel itself. Circuit 3 carries Route 3-A, the climb of Huayna Picchu. Entry runs in ten hourly slots from 06h00 to 15h00, and the mountain controls allow no delay. A second visit is a second named ticket, because there is no re-entry. Not something we sell: a private opening, an after-hours visit, a helicopter to the gate, a drone, a tripod or a promised sunrise. Sanctuary Lodge, a three-minute walk from the entrance by Belmond's figure, buys time, not entry.
Luxury travel in PeruThe Sacred Valley: where the journey should begin
The valley lies lower and warmer than Cusco: Urubamba stands at 2,870 m and Ollantaytambo at 2,792 m. Two roads come in, one along the river through Pisac, one over the plateau through Chinchero, the side on which Maras and Moray lie. Pisac lists its main market days as Tuesday, Thursday and Sunday. Chinchero, with its weavers, is listed at 3,754 m: the highest stop, so never the first day. You sleep at Sol y Luna's 43 casitas, at Rio Sagrado with its own station, at explora, or in the tents of Las Qolqas. Rio Sagrado is about 70 minutes from Cusco by Belmond's figure.
Executive transportation in CuscoCusco, the city: the Plaza de las Nazarenas and the streets above it
Cusco has been a World Heritage city since 1983. Three addresses share one small square. Monasterio is a monastery of 1595, with added oxygen in a selection of rooms. Palacio Nazarenas has 55 suites, all with added oxygen by Belmond's statement. Inkaterra La Casona keeps eleven suites. Above the city stands Sacsayhuamán, at 3,701 m. Guidebooks describe the cobbles as steep and slippery when wet. So evenings mean a booked car and a driver who waits. A new airport is being built at Chinchero; we plan as if it were not.
Bodyguard in CuscoThe trains: a private carriage, an 8 kg bag and a second plan
Aguas Calientes, the town below the citadel, has no road. You arrive by rail or on foot, and most trains board in the Sacred Valley, at Ollantaytambo. On the Hiram Bingham a party can take a carriage to itself, or the whole train, by Belmond's offer. Inca Rail's The Private is a lounge and bar carriage for one party. PeruRail gives the journey as about 1h30 from Ollantaytambo and 3h30 from Poroy. In the rainy months, which it gives as January to April, Cusco departures are a bus, then a train. One bag of about 8 kg each is allowed on board. And the line stops: for strikes and for rocks on the track, more than once since January 2024. So we plan the day after too.
VIP luggage transportationThe treks and the high places: made comfortable, never made easy
The Inca Trail is sold only through registered agencies, on named lists, and groups cannot be merged, so a private party stays private. Salkantay can be walked lodge to lodge over seven days, with a high point of 4,630 m. Lares needs no trail permit. Rainbow Mountain is reported at over 5,000 m and Humantay lake is listed at about 4,200 m: day walks for the end of a journey, never its first days. Comfort means a good bed and the bags carried. It does not mean easy: the altitude is the same for everyone. Nor is the dry season a promise. Rain closed the main routes of the trail from mid-August to 6 September 2026.
Travel and destination managementThe calendar: Inti Raymi, the processions and the official peak
Cusco's year has fixed points. Inti Raymi is staged every 24 June, from Qorikancha through the Plaza de Armas to Sacsayhuamán. Qoyllur Rit'i, the pilgrimage to the Sinakara valley, comes a week before Corpus Christi; in 2027 both fall in May. Two more dates are kept by tradition: Holy Monday, when the Lord of the Earthquakes is carried into the Plaza de Armas, and 24 December, when the Santurantikuy fair fills the main square. And the official peak at Machu Picchu runs from 19 June to 2 November. A festival week is a reason to come, and a reason to decide early.
Concierge in PeruThe months the valley and the citadel are booked around.
Rain, and a bus before the train
The heaviest rain falls from December to March. Through April, Cusco departures run as bus and train.
The Inca Trail rests
The trail closes for the month every year. The citadel stays open.
Late March in 2027
The Ministry lists 25 to 28 March 2027 among its peak days at Machu Picchu.
Dry days before the peak
Dry, and still under the lower cap until 19 June. In 2027 the May festivals come first.
The dry months, at full capacity
Almost no rain through August, and up to 5,600 visitors a day at Machu Picchu until 2 November.
The rain returns
The peak ends on 2 November as the rains begin. The last three days of December 2027 are peak days again.
How we work in Cusco.
Enquiry
One message, in your language: dates, party, how you reach Peru. The NDA covers it.
The Brief
Names as the passports show them, ages, anything a doctor should know at altitude, and whether a known name is in the party.
Proposal
Circuit and hour, trains, hotels, tables, guides and drivers, one figure per line. If a date fails, the proposal gives the one that works.
One Coordinator
One person stays with the journey. When a train moves, the guide, the driver and the lodge are told together.
Notice
Holy Week, Inti Raymi and the official peak are settled far earlier than the seven days we ask for.
The Rest of Peru
The same brief continues with concierge in Lima, luxury travel in Peru and executive transportation in Peru.
“At Machu Picchu the hour is printed on the ticket and the name beside it. Everything else on the journey is arranged around those two lines.”
What a concierge in Cusco costs.
You can come to us two ways. As a member: Client Access is free on application, and the annual tiers begin with Guild at EUR 6,000 per year. Or for this journey alone, as a single engagement quoted to your brief.
Tickets, trains, hotels, guides, tables, chauffeurs and vehicles each appear as their own line, confirmed before you pay. Close protection is a separate line, from USD 750 per day for one officer on twelve-hour cover, and a security-trained driver is priced the same way. See what a luxury concierge costs, membership tiers and what a bodyguard costs.
Send the names and the dates.
A named ticket cannot move, so the journey is built from the passports outward. The proposal comes back in writing, one figure per line, with no obligation. Profiles and detailed routes follow once the engagement is confirmed and under NDA.
Enquire WhatsAppWho books a concierge in Cusco.
Children and grandparents together
A circuit without a mountain, an hour that suits the slowest walker, soft carriers for the smallest and rubber-tipped sticks for the eldest.
A proposal or an anniversary
No banners, costumes or speakers inside the citadel. The celebration waits at the lodge, in a private carriage or at a villa in the valley.
A trek with a good bed
Salkantay lodge to lodge, Lares, or the Inca Trail on a private named list, with the citadel at the end.
Lunch at Moray
MIL serves lunch only, at 3,568 m, beside the terraces of Moray: number 75 on the 2025 extended list of The World's 50 Best Restaurants. Booked after the valley nights.
A recognised name at a fixed hour
The hour is printed and the route is set. We choose the slot, brief the guide and keep any detail unarmed inside, as the site rules require.
A single file, a single contact
One brief in, one proposal back, and one accountable contact for every change.
Cusco, the valley and the citadel.
We cover Cusco, Pisac, Chinchero, Maras, Moray, Urubamba, Ollantaytambo and Aguas Calientes, and the Salkantay and Lares routes. Vilcabamba, in the same department, lies inside the US advisory's Level 4 area and stays off our routes. See also concierge in Peru and bodyguard in Peru.
The rest of Peru, on the same brief.
Algoz FZ-LLC (Trade License 5033995 | TRN 105119056700001) is licensed by RAKEZ for Businessmen Services and Lifestyle Development Consultancy. Operational services such as security, transportation and concierge are delivered through vetted, licensed specialist partners, selected, contracted and overseen by Algoz. All operational execution is performed exclusively by licensed third-party partners holding the necessary local permits. In Peru, the protective work is done by locally licensed agents, and armed cover, where the law allows it, only through them. We provide direct assistance and support in partnership with regulated local providers, in compliance with local law. Clients remain responsible for obtaining any required approvals. Rules on armed services vary by country and there are exceptions; where an authorisation is required, it needs a minimum 30-day lead time and may be refused. All activities comply with UAE law and RAKEZ regulations.