Become a Client
How do you become a client of Algoz?
You request and book one service. That is the whole process. There is no application form, no interview and no joining fee, and the moment a service is confirmed you hold Algoz client standing for the following twelve months: priority over non-clients, five per cent preferential terms on services booked while the standing is active, and access to the Algoz app included for that period at no additional cost.
It is the way into the house that costs nothing beyond the service you wanted anyway. If you later want the standing formalised and extended year-round, Algoz membership sets out the tiers, their published prices and what each one carries, and clients are welcome to remain simply clients.
How the rolling standing behaves.
The first request
You book a driver and a protection detail for three days in Milan. The engagement is confirmed and delivered. From that month you hold client standing until the following March.
Nine months remain
Nothing has been renewed and nothing has been charged. Three months have run, nine remain, and the app is still in your hand. The standing is doing its work quietly in the background.
A second request restarts it
A villa week in Sardinia is booked. The clock does not add to the old twelve months, it replaces them: you now hold a full twelve months from August, and the following March means nothing.
Regular clients never leave it
Anyone who returns even once a year is permanently inside the standing. There is nothing to diarise, nothing to renew and no lapse to notice, because each engagement resets the twelve months from that month.
It does not renew by itself
The twelve months run from your last booked service and are not extended automatically. If the standing lapses, one new request restores the full twelve months from that month. Nothing is lost and nothing has to be reapplied for.
Nothing beyond the service
There is no joining fee, no subscription and no minimum. The standing is a consequence of the engagement you already wanted, which is why it is the honest way to test the house before considering a membership.
What the standing gives you
Priority is the part that matters most and the part that is hardest to buy back later. When two requests arrive for the same weekend, the same officer or the same table, the client request is served first. In a house that works with a finite number of vetted people in each city, that ordering decides what is actually possible.
It is not only about speed of reply. Priority decides what can be confirmed at all: the officer you worked with in Geneva last winter, the driver who already knows the household, the enclosure that releases four places and not fourteen. At least seven days, and earlier is better. We will always look at shorter notice, but anything under 48 hours is an urgency case: additional fees, and never a guarantee.
Make your first requestWhat Algoz clients hold
Served First
Client requests are placed ahead of non-client requests for availability, dates and the operatives you have worked with before.
5% On Services
A five per cent client discount applies to services booked while your standing is active, quoted into the figure you are given.
Algoz App Included
Access to the Algoz app is included for the twelve months following each booked service, at no additional cost.
Referral Advantages
Clients may refer others from within membership and receive membership advantages from the referrals they introduce.
The Same Team
Returning clients are matched, where possible, with operatives and coordinators who already know the brief, the household and the preferences.
NDA By Default
Confidentiality applies from the first message, before anything is booked, and continues after the engagement closes.
Which one you actually need.
Most people arriving here are asking whether they can use a luxury concierge without paying for a membership. They can, and for occasional requests they should. The comparison below is the honest version: what a booked service already gives you, and what an annual membership adds on top of it.
| Client standing | Membership | |
|---|---|---|
| What it costs | Nothing beyond the service you book. No application, no joining fee. | A published annual fee by tier, or a monthly entry plan. Billed annually. |
| How it begins | One confirmed request. It starts the moment the service is booked. | A conversation about fit, then a tier is agreed and an agent assigned. |
| How long it lasts | Twelve rolling months, restarted by every new booked service. | The membership year, continuous and independent of how often you request. |
| Preferential terms | Five per cent on services booked while the standing is active. | Rising with the tier, up to 30 per cent on standard service rates. |
| Who answers you | A coordinator who holds your brief, with continuity of team where possible. | A dedicated personal agent assigned by name from the Elite tier upward. |
| Best suited to | Occasional requests, a first engagement, or testing the house before committing. | Regular travel and entertaining, or a life that carries a standing security requirement. |
Membership prices are published in full, from the monthly entry plan to the highest annual tier, on the membership page. Neither route locks you in: work outside membership is quoted per engagement, in writing, before anything is confirmed.
There is no application. There is a first request.
Algoz has no sign-up form standing between you and the service. The moment you request and book a service with us - close protection, secure transport, concierge, an event, a journey - you become an Algoz client, and you hold that standing for the next twelve months.
Every new request restarts the clock. Book a service three months ago and nine months of standing remain; request again today and you hold a fresh twelve months from this month. Clients who return regularly simply never leave the standing, and nothing has to be renewed, paid for or remembered.
The Algoz app, included
The app is where requests, encrypted chat with your coordinator, itineraries and membership sit in one place. Access to it is sold to non-clients at EUR 95 per month. For Algoz clients it is simply included for the twelve months following each booked service, and it stays included for as long as you keep returning.
Inside it you reach your coordinator directly, request a service in a few taps, see trusted places and contacts around you, and share your location when assistance needs to find you quickly. It runs on iPhone, Android and the web at algoz.app, encrypted throughout, in the language you prefer.
More about the Algoz app"The standing is not sold. It is earned by asking us once, and kept by asking us again."
What counts as a service.
Any confirmed engagement begins the standing. A single day matters as much as a season, and nothing has to be large to count. These are the requests that most often bring a first-time client through the door.
Close protection
An officer for a day, a detail for a week, a discreet presence at an event. Coordinated by Algoz and delivered by licensed local partners in each country. See close protection.
Secure transport
Chauffeured or armoured vehicles, airport handling and routes planned by people who think about more than the traffic. See executive transportation.
A concierge request
A table that officially does not exist, a villa for August, a jet at short notice, an itinerary across four cities. See executive concierge.
An event
A private celebration, a wedding abroad, a brand activation with guests whose names never appear anywhere. Guest privacy is designed in from the first conversation.
A trip taken end to end
A season planned as one programme rather than a stack of bookings, with the same standard in every city. See travel and destination management.
Requests placed by an assistant
Assistants, chiefs of staff and family offices hold the relationship for many of our principals. The standing follows the principal, and the standard does not change.
Trying the house before joining anything
Most of the well-known concierge houses require you to apply, and often to be approved, before you learn what the service costs or how it feels to use. We think that is the wrong way round. A single engagement tells you more than any brochure: how the brief was taken, whether the person who answered understood what you did not say, whether the car was where it was promised and the officer invisible until needed.
So take one thing you actually need, give it to us, and judge from that. Every brief outside membership is quoted individually after a short consultation, with a written proposal and a final figure before anything is confirmed. If the answer is that a membership would serve you better, we will say so, and if it would not, we will say that too.
What a luxury concierge costsIntroductions carry weight here.
Clients may send referrals from within membership, and the advantages of those referrals return to the client who made the introduction. It is how a discreet house grows: through people who already know how we work, rather than through advertising.
Send the introduction through your coordinator and it is recorded against your standing. Nothing is published, no name is used as a reference, and the person you introduce is met in exactly the same way you were.
For principals who want the standing formalised and extended year-round, Algoz membership sets out the tiers and what each one carries.
Send the first request.
At least seven days, and earlier is better. We will always look at shorter notice, but anything under 48 hours is an urgency case: additional fees, and never a guarantee. Confidentiality applies from the first message, with no obligation.
EnquireAlgoz FZ-LLC (Trade License 5033995 | TRN 105119056700001) is licensed solely as a Services Coordinator, Businessmen Services, Lifestyle Development Consultancy, Destination Management, and Retail Sale of Travel and Entertainment Services by RAKEZ. We do not directly provide armed or unarmed security, bodyguard or close-protection services. All operational execution is performed exclusively by licensed third-party partners who hold the necessary local permits (e.g. SIRA in Dubai, PSBD in Abu Dhabi, SIA in the United Kingdom, CNAPS in France, or equivalent foreign authorities). Clients are responsible for obtaining any required approvals. Armed services require a minimum 30-day lead time for authorisation, which may be refused. All activities comply with UAE laws and RAKEZ regulations.