Privacy Policy and Disclosure Agreement
At Algoz Group, we are dedicated to protecting the privacy and confidentiality of our esteemed clients’ personal information. Our commitment extends to ensuring compliance with stringent privacy laws and regulations while delivering exceptional concierge and close protection services. Here’s how we safeguard your information:
We take care of your personal data and undertake to guarantee its confidentiality and security.
Data Confidentiality
At Algoz Group, we uphold stringent confidentiality principles to safeguard all client data and personal information. We maintain strict adherence to privacy laws and regulations, ensuring that information remains strictly confidential and is never used for commercial or marketing purposes.
Minimal Sharing
We share client information with third-party companies or professionals only when essential for executing our services. Our policy dictates sharing only the minimum necessary information, with careful consideration to protect sensitive details.
Safety and Legal Compliance
In rare instances required for client safety or legal obligations, we may disclose information to local authorities. Such disclosures are conducted with utmost discretion and adherence to privacy laws, prioritising client welfare at all times.
Agent Privacy
To preserve client confidentiality, we implement rigorous protocols to safeguard the identities of our agents and team members involved in client missions. This ensures that sensitive operational details are protected from unauthorized disclosure.
Mission-Specific Information
We maintain a strict policy of not disclosing live locations or venue names to external parties beyond those directly involved in executing client missions. This protects client privacy and operational security throughout their engagements.
Data Retention
Following mission completion, unnecessary client data is promptly deleted. Essential information may be securely retained for future engagements as required, maintaining compliance with data retention policies and client preferences.
Communication Protocols
Direct communication channels are established between our main concierge and the client or principal. When professionals are assigned to missions, clients are directly connected through designated team leaders or PPOs (Principal Protection Officers), ensuring transparency and informed decision-making.
Encryption and Security Measures
Algoz Group employs robust encryption methods and advanced security technologies to protect electronic data and communications during transit and storage. This ensures that client information remains secure and inaccessible to unauthorized parties.
Non-Disclosure Agreements (NDAs)
All staff members and third-party contractors involved in client missions are bound by NDAs, committing to uphold strict confidentiality standards. This further reinforces our commitment to protecting client privacy and sensitive information.
Regular Privacy Audits
We conduct regular privacy audits and assessments to maintain compliance with privacy policies and to proactively identify and mitigate potential risks to client data. This ongoing diligence ensures that our privacy practices remain robust and effective.
Client Consent
Prior to sharing any personal information with third parties, except where required by law or for safety reasons, explicit consent from clients is obtained. This ensures transparency and respect for client preferences regarding the sharing of their information.
Training and Awareness
Ongoing training and awareness programmes are integral to our operations, ensuring that all staff members are equipped with the knowledge and skills to uphold data privacy standards. This includes education on the importance of data protection, phishing awareness and prevention of social engineering attacks.
At Algoz Group, protecting your privacy and ensuring the security of your personal information are paramount. We operate with transparency, professionalism and dedication to delivering exceptional service while safeguarding your confidentiality at all times.
About Algoz Group Website and Social Media
Links to other websites
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical and physical safeguards to protect against unauthorized access, use, modification and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Client and Principal Responsibility
Clients and principals are encouraged to adhere to our privacy guidelines alongside our concierge, team leader, or PPO guidelines. This collaboration ensures mutual respect for privacy and safety standards, fostering a secure environment for all parties involved.
Legal disclosure
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Contact information
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to services@algozgroup.com.
